Finding finance might seem like a difficult process, but we’re here to make it as simple as possible

It is common to have questions when it comes to finance. We have compiled the answers to those we are asked the most. If your question is not included below, please fill out an enquiry form here.

If you have had a good experience with AA Money then we’d love for you to let us know. We also want to improve our service so if for some reason we didn’t meet your expectations please let us know so we can improve things in the future. As always, if you want to talk to someone, give our friendly customer services team a call on 0800 600 777 or send us an email.

Frequently Asked Questions

What you will need to apply for a loan

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*Depending on the nature of your application and your unique circumstances, this list may not include all of the information we might require from you to make the final decision on your loan application. Normal lending criteria, terms, conditions, and fees apply.

 

What you will need to apply for a loan

Apply Now image

Pre-approval image

Apply Now

Loan paid out image

*Depending on the nature of your application and your unique circumstances, this list may not include all of the information we might require from you to make the final decision on your loan application. Normal lending criteria, terms, conditions, and fees apply.

 

What is APLYiD and how is it used?

We use APLYiD to verify your identity and your identification documents. With APLYiD this process can be completed online in under 5 minutes. All you need to complete these checks are your mobile phone and a valid form of ID (New Zealand Passport or New Zealand Drivers licence). If you do not have these documents we can manually verify your identity through other methods.

You will receive an SMS containing a link to complete our identity checks through APLYiD, on the phone number you supply as part of your application.

APLYiD’s Privacy Policy is available on its website https://www.aplyid.com/.

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